Order Calcellation will be given at the discretion of Luvwoods.
Order(s) that are more than 5 days from the purchase date is not entitled for cancellation and non-refundable. However, you may still CHANGE your item(s) selection 5 days prior to the delivery date. The item(s) you are changing must be the same or not less than your original item amount. If the new item(s) costs more, we will be charged the difference while setting up the exchange.
For return policy only applicable to online sales , and purchased direct from factory sales , only 5 days prior to the order date can cancel the order , but only for item(s) change , no allowed for money refund once order.
Custom Made Furniture - there will be no refund or exchange for custom made furniture as it is specially made as per customer request & requirements.